Toll Fraud

Are you happy with the security of your phone system?

More importantly, could you afford an unexpected £5000 phone bill? 

Worldwide phone system hacking is on the increase.

• Worldwide estimated cost of $50billion (and rising)
• The recession has led to an increase in fraud
• 84% of UK businesses are not safe from hacking
• Hacking software/instructions easily found on the internet

Our product is an anti-fraud voice firewall that actively prevents system toll fraud in real time, which:

• monitors your dialled calls and electronically disconnects any pre-set unauthorised numbers
• has user determined rules set to match your business hours all day, every day, in and out of working hours
• offers you control and peace of mind
• works with any brand, type or age of system

We can offer you this anti-fraud voice firewall for only £2.00 per day *

You’ve secured your data network, now you can secure your voice network.

Deny fraudsters access to your telephone system, contact us now 0808 1681 380 or email toll.fraud@datasharp.co.uk.

PABX Toll Fraud

PABX toll fraud is becoming increasingly widespread and is costing businesses thousands of pounds in unexpected telephone bills.  PABX ‘phreaking’, as it is sometimes known, is carried out by fraudsters who hack into a phone system, often at night or at weekends when it is least likely to be detected, running up huge costs for the unsuspecting owners.  There are even websites dedicated to phone system hacking which is now becoming big business for organised criminals rather than just a wheeze for Internet geeks.  These fraudsters know that most companies protect their network and PC’s with anti-virus software and firewalls but when it comes to their phone system companies are often oblivious to the dangers until it is too late. 

How does it happen?

The installation of a phone system and ongoing management of users and extensions is a challenge even without the day to day running of your organisation.  Minor tasks such as setting and changing voicemail passwords are often forgotten or people choose a password that is easy to remember, and as such easy to guess.  Fraudsters know this and randomly and routinely dial into a phone system, locate a voicemail box that is not secure and dial out to anywhere they choose.  They will occasionally use a network of telephone systems to reduce detection rates and even if a robust system of changing voicemail passwords is in place the hackers could attack the system via the remote diagnostics service.  Using software available on the internet they can hack the engineering or manufacturer developer passwords in order to reprogram the switch.  Unfortunately voice security is a widespread issue and we sometimes need to look inward at rogue members of staff who have been known to leak passwords for these purposes. 

How can it be stopped?

Our Voice Firewall is an anti-fraud system that monitors dialled calls and electronically disconnects any pre-set unauthorised numbers.   The Voice Firewall applies your rules, set to match your business hours all day, every day, in and out of working hours.  You are in control, and can stop all calls or perhaps at night and weekends allow calls to special numbers, emergency services and staff home numbers.  You can even limit the number of simultaneous calls if required. The functionality of the phone system and the network is maintained at all times for all other calls.

Main Features

• Actively prevents PABX toll fraud in real time
• Reduces business costs and disputes with service providers
• Recognises unauthorised numbers preventing connection
• Prevents unauthorised calls to predetermined numbers during office hours
• Connects easily between phone system and network termination box
• Maintains the functionality of the phone system and network
• If the call is blocked the caller hears an unobtainable tone
• User determined rules for out of hours outbound dialling
• Can enable only calls to the emergency services for out of hours workers
• Can enable only pre-specified international calls to 09 and 08 numbers
• Limit the number of incoming calls and outgoing calls out of hours
• Works with any brand, type or age of PABX
• Available for ISDN 30 and ISDN 2

*based on a 3 year leased rental contract

Call us: 0800 298 2666 Get In Touch Now »