CRM Solutions Architect

Truro, Cornwall

Competitive + attractive relocation package

Looking to quit the rat race and start a new adventure in stunning Cornwall?

We’re a successful business technology solutions company, based in Cornwall since 1980 and we’re looking for a Microsoft Dynamics CRM Developer to join our friendly team.

At Datasharp we value our people and have a great company culture that revolves around you having a fantastic work / life balance, so you’ll be able to enjoy everything Cornwall has to offer whilst having an incredible opportunity to grow your skills with funded structured training.

We work together with many leading technology partners and are proud to be a Microsoft Gold Partner and WatchGuard Gold Partner to name a few. This has helped us deliver outstanding technology solutions to our customers with over 95% of them giving us top marks on their customer satisfaction surveys.

Did you know that as well as being known for its breath-taking coastline and of course the delicious Cornish pasty, Cornwall is also fast becoming known as a booming tech hub?

Start your Cornish adventure with Datasharp.

Key Responsibilities

  • Identify business requirements and translate into Dynamics CRM solutions
  • Configuration, customisation and deployment of Dynamics CRM solutions
  • Developing advanced CRM plugins and custom workflows
  • Manage data import processes
  • Setup and manage user profiles/accounts and security roles
  • Prepare and administer user acceptance testing for solutions
  • Write functional, technical and support documentation as well as developing and delivering training sessions
  • Facilitating the transition of solutions into an operational environment
  • Diagnose and resolve problems for the end users according to SLA as well as fixing bugs when found
  • Represent CRM business unit within a steering group to develop enhanced services based on current and future CRM solutions

Required Experience

  • Expert knowledge of the out of the box capabilities of Dynamics CRM and be able to translate requirements gathered into functional solutions, including integration with current business operations
  • Minimum of 5+ years working with Microsoft Dynamics
  • Minimum of 10 CRM deployments

Proficient in

  • Microsoft Dynamics CRM 2013, 2015, 2016, 365 (all current modules including Field Service, PSA and Talent)
  • Installation, customisation and configuration of CRM
  • Developing application & workflow extensions, plugins, web services and integrations with other applications
  • Core coding in SQL, .NET/C# and ASP.NET for solutions based in dynamics CRM
  • KingswaySoft integration suite and SSIS
  • Data management – including: data integrity, import and export
  • Creating reports (SSRS and Power BI)
  • Microsoft Flow
  • Click Dimensions
  • The full software development lifecycle
  • Working in an Agile, PRINCE2 and ITIL environment

Required Qualifications

  • Microsoft Dynamics CRM 2016 Installation, MB2-711
  • Microsoft Dynamics CRM 2016 Customisation and Configuration, MB2-712
  • Microsoft Dynamics CRM 2016 Sales, MB2-713
  • Microsoft Dynamics CRM 2016 Customer Service, MB2-714

Desired Qualifications

  • Microsoft Dynamics 365 customer engagement Online Deployment, MB2-715
  • Microsoft Dynamics 365 Customisation and Configuration, MB2-716
  • Microsoft Dynamics 365 for Sales, MB2-717
  • Microsoft Dynamics 365 for Customer Service, MB2-718
European Union Regional Development Fund

Please note that Datasharp Ltd is submitting a funding application of which if successful the role is part funded by ERDF.

Application Form

To apply for for this vacancy please complete the form below.