Hosted Telephone Systems

Giving your business the ultimate in flexibility

Moving to a hosted (cloud-based) phone system doesn’t need not be a complicated, time consuming or costly exercise. Depending on how your business currently operates, you can start your move in a number of ways.  A hosted system brings all the features you know and love from an on-premise phone system and delivers them through the cloud.  Working with you, our team can tailor a solution that will give you secure, reliable and simple communications.  Not only will this help make your business communications more resilient and your workforce more mobile, it’ll make your telephony more cost effective too.

  • Highly reliable Connectivity

    A cloud-based system brings with it multiple resiliency options which ensure you don’t miss a call.

  • Intelligent Call Routing

    Route calls efficiently to your most suitable members of staff, whilst advising callers on their position in queue.

  • mobility

    Increased Mobile Working

    Intelligent call routing will allow your staff to promptly and efficiently respond as well as share information.

  • Engagement

    Improved Collaboration

    UC applications on your PC and smartphone, as well as hot desking across sites will allow your staff to work anywhere.

Simplified Budget

A simple yet intuitive interface provides on-screen analysis and reporting for all your communications activity and costs, making it easier for you to manage the day to day running of your communications.

There are no expensive license options — voicemail, auto-attendant, voicemail to email, smartphone integration, and on-demand call recording and more are all included.

Hosted Telephony Features

  • Auto Attendant

  • Automatic Call Distribution (ACD)

  • Hunt Groups

  • Pick Up Groups

  • Paging Groups

  • Voicemail

  • Voicemail to Email

  • Music on Hold

  • UCE Desktop Client

  • UCE Mobile Client

  • Skype Integration

  • Disaster Recovery

  • Analytics

  • Call Recording & Reporting

  • Live Call Monitoring

  • Portal for Management

Connectivity

We recommend you look at our Connectivity solutions as it’s really important you have the right internet connection in place.  If this is all the information you need, that’s great!  Feel free to get in touch with us.