Hours of work
9am to 5.30pm, Monday to Friday
£20,000 – £25,000. Salary is negotiable, depending on relevant qualifications & experience.
Paid overtime with rate enhancements and full TOIL (Time off in lieu)
An outstanding, fully funded, training package, aimed at the latest Microsoft MCSA/MSCE qualifications
A calendar of staff events
A working environment that nurtures your skills, abilities and need to grow
To provide second tier support to IT customers, assist in the design and planning of new installations, provide support and training to first line support engineers and customers.
Working in the fast paced IT support and telecommunications industry you will need to be proactive and a fast learner. A technical background in IT Support is essential.
Duties will include:
You must have a desire to learn as there will be an extensive training course, with the expectation of passing basic Microsoft and vendor specific exams. You must also have the ability to work under pressure and be able to step back from a problem to see the bigger picture particularly on more complex issues.