Customer Service the Datasharp Way
By Debbie Watts | 31/07/14 | News
Delivering an exceptional customer service experience makes a company stand out from its competitors. Whether you are a small local business or a large national company, customer care is a key factor for clients when deciding who to go with.
We understand this at Datasharp, from sales to engineering right through to administration. Our passion is to always deliver a first class customer service and to ensure our customers never have to settle for second best. This is reflected in the numerous customer care awards we have won and how we work with key partners to develop and enhance industry standards.
For many of our customers we provide their complete business technology solution – Business Telephone Systems, Calls & Connections, IT Support, Service & WiFi, Copy-Print-Scan Systems and 365-24-7 Support & Maintenance.
Our integrated service centre means when you call us whatever department you need, a highly motivated knowledgeable team member (who will be your point of contact) will be able to assist you from the beginning and follow it through to the end – liaising with the relevant dedicated departments to resolve your enquiry. We promise to deal with our customer enquiries promptly and professionally – leaving you to get on with managing your business.
What Datasharp means to us
To us Datasharp isn’t just a name – it’s a work ethos that we are dedicated to uphold to the best of our ability as a team with an accord that ensures we provide the excellent service that our happy customers have come to appreciate and a work attitude that is reliable and something we can have pride in.
Dedication – To successfully meet all our customer needs
Ability – To do the utmost to ensure the very best customer service
Team – We work together to offer our customers the complete package
Accord – We strive to work in harmony with each other & our customers
Service – We promise to deal with enquiries promptly and professionally
Happy – Happy customers is why we so work hard to keep improving
Attitude – A positive attitude that instils confidence in our customers
Reliable – Our customers can rely on us and trust us to always be there
Pride – To guarantee our customers we will always be moving forward