We’re determined to help businesses win the war against phone hackers

By Zoe Thomason | 09/01/13 | News

We are issuing a warning to all businesses following the latest reports that phone hacking is yet again on the increase.  According to recent results 84% of UK businesses are not safe from phone hacking.

Allan Williams, our Technical Director commented; “We are determined to educate as many businesses as possible on how to help prevent their phones being hacked. Telephone hacking is a growing problem whereby unauthorised calls are made by third parties via business communications. Recent results show that more & more businesses are being affected by phone hacking, in some cases the costs are into the £1000’s. This is largely due to the fact that businesses are not made aware of, or advised correctly by their current providers on how to prevent this type of fraud.”

There are a few simple steps all businesses should follow to help prevent telephone hacking; ensuring that your system is programmed with Call Barring for non-essential Premium Rate and International numbers and ensuring that all users with voicemail change their access password rather than leaving them at the default manufacturer settings.

Allan Williams, added; “Telephone hacking is on the increase and businesses should be aware of the risks. Ultimately, businesses need to think of their phone lines the same way they think about their data lines – you wouldn’t connect to the internet without a firewall and the same should apply for voice calls. We take our customer security very seriously and would always recommend businesses have a voice firewall in place to enhance their system security-alongside other precautionary measures.”

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