Finding The Best IT Support in Cornwall & Devon
In today’s fast-paced business environment, finding reliable IT Support in Cornwall and Devon is essential to stay competitive and ensure that your business operations run smoothly. However, with so many IT support providers to choose from, finding the right one can be a daunting task. In this blog, we will discuss some of the key […]
What Is PaperCut Hive?
Here’s one of our print engineers explaining in their own words, Papercut Hive and Cloud print solutions: Datasharp has been a PaperCut MF reseller and support partner for many years now. Our customers run MF in the standard way with on-premises servers running the client app on all PC’s/laptops. This is great for businesses with […]
So, We’re Past The Openreach Stop Sell Date, What Now?
Now that we’re entering November and 2024 is on our doorstep, it might be time to think about the Openreach Copper Withdrawal. As a quick reminder, all the way back in 2017, Openreach announced that they will be disconnecting over 10 million phone lines and broadband lines that rely on copper by the end of […]
5 Common IT Issues (& How To Fix Them)
We’ve been in the IT industry for a while now (over forty years) and whenever our expert team gets called to solve a problem, it usually falls into one of five categories. You’ve probably encountered some common issues that can be a real pain. Let’s take a look at the 5 most common IT problems […]
Doing Our Bit As A National Business With Cornish Roots
We may be a national business but our roots are in Cornwall. We take pride in being a part of the local community, from the stunning coastline to the quaint towns and villages, Cornwall is a truly special place to call home. We feel fortunate to be able to operate our business in such a […]
Why Analytics Are Essential For Your Cloud Telephone System
Picture this, a call ends with the customer singing your praises, you’ve done it, sit back and wait for your glowing review. Next to you, a seemingly identical call results in a fuming customer. What happened? Without analytics, you’re left scratching your head trying to solve an impossible puzzle. This often leads to misidentifying the […]
Protecting Your Business From Fraud
Phone hacking is becoming an increasingly common practice. It occurs when criminals hack into business phone systems and make unauthorised calls to Premium Rate and International numbers. These attacks can result in extremely high costs if your phone system is un-monitored. They can also leave your business exposed and vulnerable to further attacks. And, with […]
The Openreach Copper Withdrawal – Make The Move To Cloud
Copper was great, and no one would argue that it hasn’t earnt its retirement, but Fibre is on a whole other level. A strong internet connection is not only the foundation for any successful business, it’s also essential for top-quality voice services in the cloud. Moving to the cloud gives your business unrivalled flexibility, a […]
The Openreach Copper Withdrawal – Planning Your Internet Upgrade
We’ve already had a look at what the Openreach copper withdrawal means for you, (if you missed it simply click here to find out what’s going on) so now let’s browse through your replacement options. I’m ready for a hyperfast connection Then let’s talk about FTTP. This hyperfast fibre connection has incredible […]
The Openreach Copper Withdrawal – How Does This Affect You?
There seems to be a bit of confusion regarding Openreach’s announcement that they’re retiring all traditional copper networks by 2025. Naturally, a hundred different questions have floated around since the announcement and we’re here to answer them all. So, welcome to Datasharp’s Openreach FAQ: What exactly is the copper withdrawal? The Openreach […]
Keep Safe. Keep Connected. Keep Moving.
Considering the current situation regarding Coronavirus (Covid-19) we’d like to share with you the measures we are taking to ensure service continuity for your business and teams. We’d also like to share our thoughts on how we can all Keep Safe, Keep Connected and Keep Moving. Keep Safe Reassuringly, we all seem to be following the […]
Sharp scoops prestigious BLI 2019 Copier MFP Line of the Year Award
Congratulations to our manufacturer partner, Sharp, for being awarded BLI’s coveted 2019 Copier MFP Line of the Year award! Given once a year, this award recognises the company whose product line is deemed best overall based on the BLI rigorous laboratory evaluations. BLI were quoted saying; “Our Line of the Year awards are among the […]
Protect your Business Phone from Fraud
Hacking – a growing problem Phone hacking is becoming an increasingly common practice. It occurs when criminals hack into business phone systems and make unauthorised calls to Premium Rate and International numbers. These attacks can result in extremely high costs if your phone system is unmonitored. They can also leave your business exposed and vulnerable […]
Unify visit Datasharp to deliver national award
We were delighted to welcome Stuart Aldridge, Brian Irving and Robert Wiles (Unify UK&I) to our office this week – especially as they came bearing our fantastic mid-year award! Stuart Aldridge (Senior Vice President at Unify UK&I) presented our MD, Jane Cockcroft and Technical Director, Allan Williams, with the award in recognition of our “awesome […]
Winners at Unify’s Mid-Year Awards
We’re excited to announce that the Datasharp team has been recognised at Unify’s Mid-Year Awards. Robert Wiles, Unify VP Channel Sales – UK&I commented; “Datasharp has been recognised in our Mid Year awards for their awesome efforts in Channel Services. The award is based upon Datasharp’s increasing technical capabilities and the ‘safe pair of hands’ […]
I Spy… a Datasharp van!
Have you seen a new Datasharp van on your travels? It has been just over a month since the first van was revealed, but we still can’t get enough of them. Every time we spot one arriving back at HQ we can’t help but look out the window and smile! With our team of engineers […]
Select Committee on Artificial Intelligence
Last Thursday our Technical Director Allan Williams was very privileged to be at the House of Lords for the first reading on ‘Artificial Intelligence’ (AI) by the select committee. The day was hosted by Lord St John of Blesto and looked at how the UK is in a strong position to be among the world […]
BIG2 Project
We received a Grant from the BIG2 Project funded from the ERDF as part of the European Structural and Investment Funds Growth Programme 2014-2020 which partly funded a fleet of new vans, laptops and a cable tester which we brought into service in May 2018. This equipment has enabled us to employ 6 new members […]
5 tips for creating effective on-hold content
It’s time to start thinking about your on-hold messages. Times have changed and your messages are being heard in more call scenarios than ever before – not just when you press hold! On average around 80% of callers will now hear your on-hold messages, so it’s really important you get it right and make a […]
Don’t forget to make sure your office is prepared for Christmas
Whether you’re closing for Christmas or operating with skeleton staff, there are a few key actions it’s worth doing now. Follow our simple checklist to make sure you’ve got everything covered. Out of hours/Auto attendant greetings Send in your Christmas greeting requests as early as possible to ensure we can complete your request ready for […]